To change the video conferencing profile in the Windows client: While creating your conference, you can easily choose between two types of video conference: WebMeeting or Webinar.

“ Video ” will elevate your call to a video call with the additional option of screen sharing.

“Rec” allows you to record your conversation.

“Conference” allows you to create an ad hoc conference call, adding more participants to join the conversation.

“Att.transfer” will transfer the call after you first speak to the receiver to see if they accept the call, an “Attended Transfer”.

“Transfer” will transfer the call without the need for you to speak to the receiver, a “Blind Transfer”.

What’s more, during a call you can seamlessly perform various functions with just a mouse click. The phonebook enables you to effortlessly locate extensions by searching with name, number or email address, or simply enter external numbers via the dialpad. Ĭlick the arrow next to the status to customize with a message and call forwarding options. Simply click on the status selector beneath your name and choose from Available, Away, Do Not Disturb, Lunch, and Business Trip. Status is a great way to inform colleagues of your availability and view who is on hand to take your calls. Softphone: Allows you to make and receive calls through your PC or laptop without the need for a deskphoneĬTI: CTI mode enables you to make and receive calls from the deskphone, as well as control the device through the app. You can easily switch between “Softphone” and “CTI” mode from the phone selector beneath your name and status. IP phone or softphone - whatever works for you

If you are unsure or run into any problems, contact your administrator. Note: The 3CX Windows Client r equires V16, Windows 10 only. Īnd that’s it! You’re ready to start making calls. Your 3CX Windows Client should display your status as “On Hook”. When installation is complete, you can quickly and easily configure your office extension by going to your 3CX Welcome Email and opening the configuration file attached. In the setup wizard, accept the License Agreement terms and continue to install. Install th e client to get startedĭownload the latest version of the client. Open the side menu to access useful features such as Queue Manager, Wallboard and Receptionist view for advanced call management, show and hide your BLFs, and configure your settings. Need to create an ad-hoc web meeting? Simply click on the WebMeeting icon in the bottom menu to open up your WebMeeting room. Make calls, view the status of colleagues, chat, schedule a video conference and check voicemail from your desktop.

Make and receive calls on pc